What does it measure?The scales of the questionnaire cover a comprehensive impression of user experience. Both classical usability aspects (efficiency, perspicuity, dependability) and user experience aspects (originality, stimulation) are measured.
AttractivenessOverall impression of the product. Do users like or dislike the product or service?
PerspicuityIs it easy to get familiar with the product? Is it easy to learn how to use the product?
EfficiencyCan users solve their tasks without unnecessary effort? Does it react fast?
DependabilityDoes the user fee in control of the interaction? Is it secure and predictable?
StimulationIs it exciting and motivating to use the product? Is it mentally stimulating and fun to use?
NoveltyIs the design of the product innovative and creative? Does it catch the interest of users?
Some important papers describing the UEQThe construction and basic application scenarios of the UEQ are described in a number of scientific papers.
Construction and evaluation of a user experience questionnaireLaugwitz, B., Schrepp, M. & Held, T. (2008). Construction and evaluation of a user experience questionnaire. In: Holzinger, A. (Ed.): USAB 2008, LNCS 5298, pp. 63-76. (Show on Research Gate)
Applying the User Experience Questionnaire (UEQ) in Different Evaluation ScenariosSchrepp, M.; Hinderks, A. & Thomaschewski, J. (2014). Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios. In: Marcus, A. (Ed.): Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience. Lecture Notes in Computer Science, Volume 8517, pp. 383-392, Springer International Publishing. (Show on Research Gate)
Construction of a benchmark for the User Experience Questionnaire (UEQ)Schrepp, M.; Hinderks, A. & Thomaschewski, J. (2017). Construction of a benchmark for the User Experience Questionnaire (UEQ). International Journal of Interactive Multimedia and Artificial Intelligence, Vol. 4, No. 4, pp. 40-44. (Show on Research Gate)
Design and Evaluation of a Short Version of the User Experience Questionnaire (UEQ-S)Schrepp, Martin; Hinderks, Andreas; Thomaschewski, Jörg (2017): Design and Evaluation of a Short Version of the User Experience Questionnaire (UEQ-S). In: IJIMAI 4 (6), pp. 103–108. (Show on Research Gate)
Available LanguagesThe questionnaire is currently translated into 20 languages.
Author: Manuel Pérez Cota, Jörg Thomaschewski
Author: Manuel Pérez Cota, Ramiro Gonçalves
Author: Alain Tuor
Author: Harry B. Santoso
Author: Baris Siri
Author: Mauro Zenoni
Author: Adriaan Dekker
Author: Jana Kadastik
Authors: Matjaž Debevc, Saša Jazbec, Julija Lapuh Bele
Authors: Justyna Gerłowska, Katarzyna Grabowska-Aleksandrowicz, Urszula Skrobas, Konrad Rejdak
Author: Zacharias Kargas
Author: Neha Parashar
Authors: Arefeh Heshmati, Peyman Rezaei-Hachesu, Taha Samad-Soltani
Author: Assen Tzekin
Author: Martin Valenta
DownloadThis section list all materials you need to work with the UEQ. Everything is completely free of charge.
Download User Experience Questionnaire (UEQ)
The User Experience Questionnaire (UEQ) for the most application scenarios.
Simply enter your data into the Excel Sheets. All statistics necessary to interpret the results are calculated automatically.Download Analysis Tool
Download the short Version of the UEQ
A short version of the UEQ with just 8 items is available for some special application scenarios.
The user experience questionnaire (UEQ) is a widely used questionnaire to measure the subjective impression of users towards the user experience of products. The UEQ is a semantic differential with 26 items. Filling out the UEQ takes approximately 3-5 minutes, i.e. the UEQ is already reasonably efficient concerning the time required to answer all items. However, there exist several valid application scenarios, where filling out the entire UEQ appears impractical. Therefore we created a 8 item short version of the UEQ, which is optimized for these specific application scenarios.
The UEQ TeamContact us in case of questions. We promise we won't bite!
Andreas HinderksGeneral Questions
Andreas Hinderks holds a diploma in Computer Science and is Master of Science in Media Informatics by University of Applied Science Emden/Leer. He has worked in various management roles as a Business Analyst and a programmer from 2001 to 2016. His focus lay on developing user-friendly business software. Currently, he is a freelancing Scrum Master, Business Analyst and Senior UX Architect. Also, he is a Ph.D. student at the University of Seville. He is involved in research activities dealing with UX questionnaires, process optimization, information architecture, and user experience since 2011.
Martin SchreppContact for translation of the UEQ
Dr. Martin Schrepp studied mathematics and psychology at University of Heidelberg. He received a diploma in mathematics 1990 and a Ph.D in psychology 1993. Since 1994 he works in various roles at SAP SE. His work experience includes writing technical documentation, software development and user interface design. Main research interests are the application of insights from cognitive science to the design of interactive products, accessibility and the development of methods for evaluation and data analysis.
Jörg ThomaschewskiProfessor at University of Applied Sciences Emden/Leer
Dr. Jörg Thomaschewski is a professor at University Emden/Leer with a focus on usability and user experience, human computer interaction, requirement engineering, agile software development, internet programming, markup languages, and E -Learning. He is the author of various online modules, among others the module "Human-Computer-Communication", which is used at the Virtual University (VFH) at six university locations. He has extensive experience in usability training, agile methods, IT analysis and consulting.