User Experience Questionnaire
A fast and reliable questionnaire to measure the User Experience of interactive products. Available in more than 30 languages. Easy to use due to rich supplementary material.
What does it measure?
The scales of the questionnaire cover a comprehensive impression of user experience. Both classical usability aspects (efficiency, perspicuity, dependability) and user experience aspects (originality, stimulation) are measured.
Attractiveness
Overall impression of the product. Do users like or dislike it?
Perspicuity
Is it easy to get familiar with the product and to learn how to use it?
Efficiency
Can users solve their tasks without unnecessary effort? Does it react fast?
Dependability
Does the user feel in control of the interaction? Is it secure and predictable?
Stimulation
Is it exciting and motivating to use the product? Is it fun to use?
Novelty
Is the design of the product creative? Does it catch the interest of users?
News and recent activities
New presentations, papers or activities concerning the UEQ.
Conferences
Paper at WEBIST 2018 : A Benchmark for the Short Version of the User Experience Questionnaire
Workshop at Mensch & Computer 2018 : Which UX questionnaire is adequate for my product?
Poster at Mensch & Computer 2018: Comparison of UX questionnaires.
Journal papers
Some books
Click on cover to buy at Amazon
Some basic papers describing the UEQ
The construction and basic application scenarios of the UEQ are described in a number of scientific papers.
- Laugwitz, B., Schrepp, M. & Held, T. (2008). Construction and evaluation of a user experience questionnaire. In: Holzinger, A. (Ed.): USAB 2008, LNCS 5298, pp. 63-76. Show on Research Gate
- Schrepp, M.; Hinderks, A. & Thomaschewski, J. (2014). Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios. In: Marcus, A. (Ed.): Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience. Lecture Notes in Computer Science, Volume 8517, pp. 383-392, Springer International Publishing. Show on Research Gate
- Schrepp, M.; Hinderks, A. & Thomaschewski, J. (2017). Construction of a benchmark for the User Experience Questionnaire (UEQ). International Journal of Interactive Multimedia and Artificial Intelligence, Vol. 4, No. 4, pp. 40-44. Show on Research Gate
- Schrepp, Martin; Hinderks, Andreas; Thomaschewski, Jörg (2017): Design and Evaluation of a Short Version of the User Experience Questionnaire (UEQ-S). In: IJIMAI 4 (6), pp. 103–108. Show on Research Gate
See more papers that use or refer to the UEQ at Google Scholar
Some important papers describing the UEQ
The construction and basic application scenarios of the UEQ are described in a number of scientific papers.
- Laugwitz, B., Schrepp, M. & Held, T. (2008). Construction and evaluation of a user experience questionnaire.
- Schrepp, M.; Hinderks, A. & Thomaschewski, J. (2014). Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios.
- Schrepp, M.; Hinderks, A. & Thomaschewski, J. (2017). Construction of a benchmark for the User Experience Questionnaire (UEQ).
- Schrepp, Martin; Hinderks, Andreas; Thomaschewski, Jörg (2017): Design and Evaluation of a Short Version of the User Experience Questionnaire (UEQ-S).
See more papers that use or refer to the UEQ at Google Scholar
Available Languages
The UEQ is currently available in more than 30 languages.
German
Authors: Bettina Laugwitz, Theo Held, Martin Schrepp
English
Authors: Bettina Laugwitz, Theo Held, Martin Schrepp
Spanish
Authors: Manuel Pérez Cota, Jörg Thomaschewski, Maria Rauschenberger
Portuguese
Authors: Manuel Pérez Cota, Ramiro Gonçalves
Turkish
Author: Baris Siri
Indonesian
Author: Harry B. Santoso
Chinese
French
Author: Alain Tuor
Italian
Author: Mauro Zenoni
Japanese
Dutch
Author: Adriaan Dekker
Russian
Estonian
Author: Jana Kadastik
Slovenian
Authors: Matjaž Debevc, Saša Jazbec, Julija Lapuh Bele
Swedish
Polish
Authors: Justyna Gerłowska, Katarzyna Grabowska-Aleksandrowicz, Urszula Skrobas, Konrad Rejdak
Greek
Author: Zacharias Kargas
Hindi
Author: Neha Parashar
Persian
Authors: Arefeh Heshmati, Peyman Rezaei-Hachesu, Taha Samad-Soltani
Bulgarian
Author: Assen Tzekin
Czech
Author: Martin Valenta
Malay
Authors: Noorlida Daud, Ahmad Zamzuri Mohamad Ali
Thai
Author: Supalak Khemthong
Danish
Author: Henning Brau
Bengali
Author: Henning Brau
Hebrew
Author: Henning Brau
Kannada
Author: Henning Brau
Marathi
Author: Henning Brau
Tamil
Author: Henning Brau
Arabic
Author: Ali Maki Isa Ahmed Abbas
Bosnian
Author: Henning Brau
Croatian
Authors: Mate Juric, Franjo Pehar, Nikolina Peša Pavlović
Finnish
Author: Henning Brau
Hungarian
Author: Henning Brau
Norwegian
Author: Henning Brau
Slovak
Authors: Peter Strauch, Eva Pankova, Jozef Hanč
Tap on a flag to get more information.
Download
This section list all materials required to work with the UEQ. Everything is completely free of charge.
Short version UEQ-S
A short version of the UEQ with just 8 items is available for some special application scenarios.
Modular Extension UEQ+
The UEQ+ is a modular extension of the User Experience Questionnaire. It contains a larger list of UX scales that can be combined by a UX researcher to build a concrete UX questionnaire adapted to the concrete research question. In this sense the UEQ+ is not a UX questionnaire, it is a tool to build concrete questionnaires optimized for special evaluation scenarios.
Try it as an Online-Questionnaire
Get an impression by doing an evaluation with the UEQ or UEQ-S!
The UEQ Team
Contact us in case of questions. We promise we won't bite!
Andreas Hinderks
Andreas Hinderks holds a diploma in Computer Science and is Master of Science in Media Informatics by University of Applied Science Emden/Leer. He has worked in various management roles as a Business Analyst and a programmer from 2001 to 2016. His focus lay on developing user-friendly business software. Currently, he is a freelancing Scrum Master, Business Analyst and Senior UX Architect. Also, he is a Ph.D. student at the University of Seville. He is involved in research activities dealing with UX questionnaires, process optimization, information architecture, and user experience since 2011.
Martin Schrepp
Dr. Martin Schrepp studied mathematics and psychology at University of Heidelberg. He received a diploma in mathematics 1990 and a Ph.D in psychology 1993. Since 1994 he works in various roles at SAP SE. His work experience includes writing technical documentation, software development and user interface design. Main research interests are the application of insights from cognitive science to the design of interactive products, accessibility and the development of methods for evaluation and data analysis.
Jörg Thomaschewski
Dr. Jörg Thomaschewski is a professor at University Emden/Leer with a focus on usability and user experience, human computer interaction, requirement engineering, agile software development, internet programming, markup languages, and E -Learning. He is the author of various online modules, among others the module "Human-Computer-Communication", which is used at the Virtual University (VFH) at six university locations. He has extensive experience in usability training, agile methods, IT analysis and consulting.
Contact:
Team UEQ
Martin Schrepp
Schwetzinger Straße 86
68766 Hockenheim
Germany
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