User Experience Questionnaire

A fast and reliable questionnaire to measure the User Experience of interactive products. Available in more than 20 languages. Easy to use due to rich supplementary material.

What does it measure?

The scales of the questionnaire cover a comprehensive impression of user experience. Both classical usability aspects (efficiency, perspicuity, dependability) and user experience aspects (originality, stimulation) are measured.

Attractiveness

Overall impression of the product. Do users like or dislike it?

Perspicuity

Is it easy to get familiar with the product and to learn how to use it?

Efficiency

Can users solve their tasks without unnecessary effort? Does it react fast?

Dependability

Does the user feel in control of the interaction? Is it secure and predictable?

Stimulation

Is it exciting and motivating to use the product? Is it fun to use?

Novelty

Is the design of the product creative? Does it catch the interest of users?

News and recent activities

New presentations, papers or activities of the UEQ team.

Conferences

Paper at WEBIST 2018 : A Benchmark for the Short Version of the User Experience Questionnaire

Workshop at Mensch & Computer 2018 : Which UX questionnaire is adequate for my product?

Poster at Mensch & Computer 2018: Comparison of UX questionnaires.

Journal papers

Hinderks, A.; Schrepp, M.; Domínguez Mayo, F.J.; Escalona, M.J. & Thomaschewski, J. (2019). Developing a UX KPI based on the user experience questionnaire.

Schrepp, M.; Hinderks, A. & Thomaschewski, J. (2017). Construction of a benchmark for the User Experience Questionnaire (UEQ).

Schrepp, M.; Hinderks, A.; Thomaschewski, J. (2017): Design and Evaluation of a Short Version of the User Experience Questionnaire (UEQ-S).

New book

(Measure UX with questionnaires). Buy at Amazon

Some basic papers describing the UEQ

The construction and basic application scenarios of the UEQ are described in a number of scientific papers.

Laugwitz, B., Schrepp, M. & Held, T. (2008). Construction and evaluation of a user experience questionnaire. In: Holzinger, A. (Ed.): USAB 2008, LNCS 5298, pp. 63-76. Show on Research Gate
Schrepp, M.; Hinderks, A. & Thomaschewski, J. (2014). Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios. In: Marcus, A. (Ed.): Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience. Lecture Notes in Computer Science, Volume 8517, pp. 383-392, Springer International Publishing. Show on Research Gate
Schrepp, M.; Hinderks, A. & Thomaschewski, J. (2017). Construction of a benchmark for the User Experience Questionnaire (UEQ). International Journal of Interactive Multimedia and Artificial Intelligence, Vol. 4, No. 4, pp. 40-44. Show on Research Gate
Schrepp, Martin; Hinderks, Andreas; Thomaschewski, Jörg (2017): Design and Evaluation of a Short Version of the User Experience Questionnaire (UEQ-S). In: IJIMAI 4 (6), pp. 103–108. Show on Research Gate

See more papers that use or refer to the UEQ at Google Scholar

Some important papers describing the UEQ

The construction and basic application scenarios of the UEQ are described in a number of scientific papers.

See more papers that use or refer to the UEQ at Google Scholar

Available Languages

The UEQ is currently available in more than 20 languages.

German

Authors: Bettina Laugwitz, Theo Held, Martin Schrepp

English

Authors: Bettina Laugwitz, Theo Held, Martin Schrepp

Spanish

Authors: Manuel Pérez Cota, Jörg Thomaschewski

Portuguese

Authors: Manuel Pérez Cota, Ramiro Gonçalves

Turkish

Author: Baris Siri

Indonesian

Author: Harry B. Santoso

Chinese

French

Author: Alain Tuor

Italian

Author: Mauro Zenoni

Japanese

Dutch

Author: Adriaan Dekker

Russian

Estonian

Author: Jana Kadastik

Slovenian

Authors: Matjaž Debevc, Saša Jazbec, Julija Lapuh Bele

Swedish

Polish

Authors: Justyna Gerłowska, Katarzyna Grabowska-Aleksandrowicz, Urszula Skrobas, Konrad Rejdak

Greek

Author: Zacharias Kargas

Hindi

Author: Neha Parashar

Persian

Authors: Arefeh Heshmati, Peyman Rezaei-Hachesu, Taha Samad-Soltani

Bulgarian

Author: Assen Tzekin

Czech

Author: Martin Valenta

Malay

Authors: Noorlida Daud, Ahmad Zamzuri Mohamad Ali

Tap on a flag to get more information.

Download

This section list all materials required to work with the UEQ. Everything is completely free of charge.

Handbook

Describes the most important facts concerning the usage of the UEQ.

Download

Questionnaire (PDF)

The User Experience Questionnaire in all language versions as PDF.

Download

Data Analysis Tools

Two Excel-Sheets that make the analysis of your results easy.

Download

Short version UEQ-S

A short version of the UEQ with just 8 items is available for some special application scenarios.

Questionnaire

The questionnaire (list of items) of the short version of the UEQ.

Download

Data Analysis Tool (UEQ-S)

An Excel-Sheet that make the analysis of your results easy.

Download

Modular Extension UEQ+

The UEQ+ is a modular extension of the User Experience Questionnaire. It contains a larger list of UX scales that can be combined by a UX researcher to build a concrete UX questionnaire adapted to the concrete research question. In this sense the UEQ+ is not a UX questionnaire, it is a tool to build concrete questionnaires optimized for special evaluation scenarios.

See more details at the UEQ+ web-site

Try it as an Online-Questionnaire

Get an impression by doing an evaluation with the UEQ or UEQ-S!

Start the Questionnaire

The UEQ Team

Andreas Hinderks

Andreas Hinderks holds a diploma in Computer Science and is Master of Science in Media Informatics by University of Applied Science Emden/Leer. He has worked in various management roles as a Business Analyst and a programmer from 2001 to 2016. His focus lay on developing user-friendly business software. Currently, he is a freelancing Scrum Master, Business Analyst and Senior UX Architect. Also, he is a Ph.D. student at the University of Seville. He is involved in research activities dealing with UX questionnaires, process optimization, information architecture, and user experience since 2011.

Martin Schrepp

Dr. Martin Schrepp studied mathematics and psychology at University of Heidelberg. He received a diploma in mathematics 1990 and a Ph.D in psychology 1993. Since 1994 he works in various roles at SAP SE. His work experience includes writing technical documentation, software development and user interface design. Main research interests are the application of insights from cognitive science to the design of interactive products, accessibility and the development of methods for evaluation and data analysis.

Jörg Thomaschewski

Dr. Jörg Thomaschewski is a professor at University Emden/Leer with a focus on usability and user experience, human computer interaction, requirement engineering, agile software development, internet programming, markup languages, and E -Learning. He is the author of various online modules, among others the module "Human-Computer-Communication", which is used at the Virtual University (VFH) at six university locations. He has extensive experience in usability training, agile methods, IT analysis and consulting.

Contact:
Team UEQ
Martin Schrepp
Schwetzinger Straße 86
68766 Hockenheim
Germany

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