User Experience Questionnaire Logo

User Experience Questionnaire

User Experience Questionnaire Logo
A fast and reliable questionnaire to measure the User Experience of interactive products. Available in more than 30 languages. Easy to use due to rich supplementary material.

What does it measure?

The scales of the questionnaire cover a comprehensive impression of user experience. Both classical usability aspects (efficiency, perspicuity, dependability) and user experience aspects (originality, stimulation) are measured.

Attractiveness

Overall impression of the product. Do users like or dislike it?

Perspicuity

Is it easy to get familiar with the product and to learn how to use it?

Efficiency

Can users solve their tasks without unnecessary effort? Does it react fast?

Dependability

Does the user feel in control of the interaction? Is it secure and predictable?

Stimulation

Is it exciting and motivating to use the product? Is it fun to use?

Novelty

Is the design of the product creative? Does it catch the interest of users?


News and recent activities

New presentations, papers or activities concerning the UEQ.

Paper comparing UEQ-S, SUS and UMUX-Lite questionnaires.

Conference Paper investigating the impact of usage behaviour and demographics on UEQ-S, SUS and UMUX-LITE.

Paper describing an application of the UEQ to evaluate UX of a mobile health app.

Report concerning the interpretation of standard deviations for UEQ scales and the estimation of required sample sizes.

Report describing an enhanced heuristic to detect suspicious responses.

Paper concerning the Spanish translation.

Paper evaluating the Croatian translation.

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Some basic papers describing the UEQ

The construction and basic application scenarios of the UEQ are described in a number of scientific papers.

  • Laugwitz, B., Schrepp, M. & Held, T. (2008). Construction and evaluation of a user experience questionnaire. In: Holzinger, A. (Ed.): USAB 2008, LNCS 5298, pp. 63-76. Show on Research Gate
  • Schrepp, M.; Hinderks, A. & Thomaschewski, J. (2014). Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios. In: Marcus, A. (Ed.): Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience. Lecture Notes in Computer Science, Volume 8517, pp. 383-392, Springer International Publishing. Show on Research Gate
  • Schrepp, M.; Hinderks, A. & Thomaschewski, J. (2017). Construction of a benchmark for the User Experience Questionnaire (UEQ). International Journal of Interactive Multimedia and Artificial Intelligence, Vol. 4, No. 4, pp. 40-44. Show on Research Gate
  • Schrepp, Martin; Hinderks, Andreas; Thomaschewski, Jörg (2017): Design and Evaluation of a Short Version of the User Experience Questionnaire (UEQ-S). In: IJIMAI 4 (6), pp. 103–108. Show on Research Gate
  • Hinderks, Andreas; Schrepp, Martin; Domínguez Mayo; Francisco José; Escalona, M.J.; Thomaschewski, Jörg. (2019). Developing a UX KPI based on the User Experience Questionnaire. Computer Standards & Interfaces, 65. Show on Research Gate

See more papers that use or refer to the UEQ at Google Scholar


Available Languages

The UEQ is currently available in more than 30 languages.

German FlagGerman

Authors: Bettina Laugwitz, Theo Held, Martin Schrepp

United States FlagEnglish

Authors: Bettina Laugwitz, Theo Held, Martin Schrepp

Spanish FlagSpanish

Authors: Manuel Pérez Cota, Jörg Thomaschewski, Maria Rauschenberger

Portuguese FlagPortuguese

Authors: Manuel Pérez Cota, Ramiro Gonçalves

Turkish FlagTurkish

Author: Baris Siri

Indonesian FlagIndonesian

Author: Harry B. Santoso

Chinese FlagChinese

French FlagFrench

Author: Alain Tuor

Italian FlagItalian

Author: Mauro Zenoni

Japanese FlagJapanese

Netherlands FlagDutch

Author: Adriaan Dekker

Russian FlagRussian

Estonian FlagEstonian

Author: Jana Kadastik

Slovenian FlagSlovenian

Authors: Matjaž Debevc, Saša Jazbec, Julija Lapuh Bele

Swedish FlagSwedish

Poland FlagPolish

Authors: Justyna Gerłowska, Katarzyna Grabowska-Aleksandrowicz, Urszula Skrobas, Konrad Rejdak

Greek FlagGreek

Author: Zacharias Kargas

Indian FlagHindi

Author: Neha Parashar

Iranian FlagPersian

Authors: Arefeh Heshmati, Peyman Rezaei-Hachesu, Taha Samad-Soltani

Bulgarian FlagBulgarian

Author: Assen Tzekin

Czech FlagCzech

Author: Martin Valenta

Malaysian FlagMalay

Authors: Noorlida Daud, Ahmad Zamzuri Mohamad Ali

Thai FlagThai

Author: Supalak Khemthong

Flag of DenmarkDanish

Author: Henning Brau

Flag of BangladeshBengali

Author: Henning Brau

Flag of IsraelHebrew

Author: Henning Brau

Flag of IndiaKannada

Author: Henning Brau

Flag of IndiaMarathi

Author: Henning Brau

Flag of Sri LankaTamil

Author: Henning Brau

Flag of Saudi ArabiaArabic

Author: Ali Maki Isa Ahmed Abbas

Bosnian FlagBosnian

Author: Henning Brau

Croatian FlagCroatian

Authors: Mate Juric, Franjo Pehar, Nikolina Peša Pavlović

Flag of FinnlandFinnish

Author: Henning Brau

Flag of HungaryHungarian

Author: Henning Brau

Flag of NorwayNorwegian

Author: Henning Brau

Flag of SlovakiaSlovak

Authors: Peter Strauch, Eva Pankova, Jozef Hanč

Flag of KoreaKorean

Authors: Apolline Mallet, Sumi Ledain

German Flag United States Flag Spanish Flag
Portuguese Flag Turkish Flag Indonesian Flag
Chinese Flag French Flag Italian Flag
Japanese Flag Netherlands Flag Russian Flag
Estonian Flag Slovenian Flag Swedish Flag
Poland Flag Greek Flag Indian Flag
Iranian Flag Bulgarian Flag Czech Flag
Malaysian Flag Thai Flag Denmark Flag
Bangladesh Flag Israel Flag Indian Flag
Indian Flag Sri Lanka Flag Saudi Arabian Flag
Bosnian Flag Croatian Flag Finnish Flag
Hungarian Flag Israel Flag Slovakian Flag
Korean Flag

Tap on a flag to get more information.


Download

This section list all materials required to work with the UEQ. Everything is completely free of charge.

Handbook

Describes the most important facts concerning the usage of the UEQ.

Download

Questionnaire (PDF)

The User Experience Questionnaire in all language versions as PDF.

Download

Data Analysis Tools

Two Excel-Sheets that make the analysis of your results easy.

Download

Short version UEQ-S

A short version of the UEQ with just 8 items is available for some special application scenarios.

Questionnaire

The questionnaire (list of items) of the short version of the UEQ.

Download

Data Analysis Tool (UEQ-S)

An Excel-Sheet that make the analysis of your results easy.

Download


Modular Extension UEQ+

The UEQ+ is a modular extension of the User Experience Questionnaire. It contains a larger list of UX scales that can be combined by a UX researcher to build a concrete UX questionnaire adapted to the concrete research question. In this sense the UEQ+ is not a UX questionnaire, it is a tool to build concrete questionnaires optimized for special evaluation scenarios.

See more details at the UEQ+ web-site


The UEQ Team

Contact us in case of questions. We promise we won't bite!

Picture of Andreas Hinderks
Andreas Hinderks

Dr Andreas Hinderks is a user experience expert with a Diploma in Computer Science and a Master of Science in Media Informatics from the University of Applied Science Emden/Leer. He received his PhD in computer science with a focus on UX Management from the University of Sevilla. With over 20 years of experience in the industry, Dr Hinderks has held various management roles as a UX manager, business analyst and programmer. In addition to his professional work, he has been actively involved in research activities related to UX management, UX questionnaires, and UX research methods since 2011. Currently, he is working as a freelancer on various projects related to UX management.

Picture of Martin Schrepp
Martin Schrepp

Dr. Martin Schrepp studied mathematics and psychology at University of Heidelberg. He received a diploma in mathematics 1990 and a Ph.D in psychology 1993. Since 1994 he works in various roles at SAP SE. His work experience includes writing technical documentation, software development and user interface design. Main research interests are the application of insights from cognitive science to the design of interactive products, accessibility and the development of methods for evaluation and data analysis.

Picture of Jörg Thomaschewski
Jörg Thomaschewski

Dr. Thomaschewski became Full Professor at the University of Applied Sciences Emden/ Leer (Germany) in September 2000. His research interests are human-computer interaction, and agile software engineering. Dr. Thomaschewski founded the research group “Agile Software Development and User Experience” at the University of Applied Sciences Emden/ Leer in 2009. He also has extensive experience in user experience training, user experience management, UX questionnaires, agile methods, IT analysis, e-learning, and consulting.

Contact:
Team UEQ
Martin Schrepp
Schwetzinger Straße 86
68766 Hockenheim
Germany

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