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Welcome to the User Experience Questionnaire (UEQ)
A Questionnaire to Measure the UX


Attractiveness

Attractiveness

Overall impression of the product. Do users like or dislike is?


Perspicuity

Perspicuity

Is it easy to get familiar with the product?


Efficiency

Efficiency

Can users solve their tasks with the product without unnecessary effort?


Dependability

Dependability

Does the user feel in control of the interaction?


Stimulation

Stimulation

Is it exciting and motivating to use the product?


Novelty

Novelty

Is the product innovative and creative?

 

The User Experience Questionnaire (UEQ) allows a quick assessment of the user experience of interactive products. The format of the questionnaire supports users to immediately express feelings, impressions, and attitudes that arise when they use a product.

The scales of the questionnaire cover a comprehensive impression of user experience, i.e. measure both classical usability aspects (efficiency, perspicuity, dependability) and user experience aspects (originality, stimulation).

Publication

Papers concerning the construction of the User Experience Questionnaire

YearTitleAuthorPublicated inSource
2016User Experience Questionnaire: Development of an Indonesian Version and Its Usage for Product Evaluation.Santoso, H.B.; Schrepp, M.; Isal, R.Y.K.; Utomo, A.Y. & Priyogi, B.The Journal of Educators Online-JEO January 2016 ISSN 1547-500X Vol 13 Number 1, S. 58-79.PDF Link
2016User Experience Questionnaire: Development of an Indonesian Version and Its Usage for Product Evaluation. Santoso, H.B.; Schrepp, M.; Isal, R.Y.K.; Utomo, A.Y. & Priyogi, B.The Journal of Educators Online-JEO January 2016 ISSN 1547-500X Vol 13 Number 1, S. 58-79.PDF Link
2014Efficient Measurement of the User Experience. A Portuguese Version.Pérez Cota, Manuel; Thomaschewski, Jörg; Schrepp, Martin; Goncalves, RamiroProcedia Computer Science. 5th International Conference on Software Development and Technologies for Enhancing (27), S. 491-498. DOI: 10.1016/j.procs.2014.02.053Link
2012Measurement of User Experience. A Spanish Language Version of the User Experience Questionnaire (UEQ)Rauschenberger, M., Schrepp, M., Olschner, S., Thomaschewski, J. & Cota, M.P.Rocha, A., Calvo-Manzano, J.A., Reis, L.P. & Cota, M.P. (Eds.), Sistemas y Tecnologías de Información u2013 Actas de la 7a Conferencia Ibérica de Sistemas y Tecnologías de Información u2013 Madrid, Espana, 20 al 23 de Junio de 2012. ISBN 978-989-96247-6-4PDF Link
2012Konstruktion eines Fragebogens für jugendliche Personen zur Messung der User ExperienceHinderks, A.; Schrepp, M.; Rauschenberger, M.; Olschner, S.; Thomaschewski, J.Brau, H.; Lehmann, A.; Petrovic, K.; Schroeder, M. (Eds.); Usability Professionals 2012 pp. 78 - 83PDF Link
2008Construction and evaluation of a user experience questionnaireLaugwitz, B.; Held, T. & Schrepp, M.Holzinger, A. (Ed.): USAB 2008, LNCS 5298, pp. 63-76.PDF Link
2006Konstruktion eines Fragebogens zur Messung der User Experience von Softwareprodukten [Construction of a questionnaire to measure the user experience of software products]Laugwitz, B.; Schrepp, M. & Held, T.A.M. Heinecke & H. Paul (Eds.): Mensch & Computer 2006 - Mensch und Computer im Strukturwandel. Oldenbourg Verlag, pp. 125 - 134PDF Link

 

Applications of the User Experience Questionnaire

YearTitleAuthorPublicated inSource
2015User Experience (UX) of the Fall Risk Assessment Tool (FRAT-up)Nawaz, A., Helbostad,J., Chiari, L., Chesani, F., and Cattelani, L. The 28th IEEE International Symposium on Computer-Based Medical Systems (CBMS 2015) Link
2014Research-in-progress: User Experience Evaluation of Student Centered E-Learning Environment for Computer Science Program.
Santoso, H. B., Schrepp, M., Isal, R. Y. K., Basaruddin, T., & Sadita, L.Proceedings of the 3rd International Conference on User Science and
Engineering 2014, Shah Alam, MALAYSIA (peer-reviewed).
Link
2013User Experience Questionnaire Benchmark 2013 Praxiserfahrungen zum Einsatz im Business-UmfeldSchrepp, Martin; Olschner, Siegfried; Schubert, UlfBrau, Lehmann et al. (Hg.) 2013 u2013 Usability Professionals 2013, pages 348-353PDF Link
2013User Experience mit Fragebögen messen, Durchführung und Auswertung am Beispiel des UEQRauschenberger, Maria; Thomaschewski, Jörg; Schrepp, MartinBrau, Lehmann et al. (Hg.) 2013 -2013 Usability Professionals 2013, pages 72-76PDF Link
2012On the Evaluation of Auditory and Head-up Displays while Driving.Dicke, C., Jakus, G., Tomazic, S. & Sodnik, J.ACHI 2012Link
2011Muss, darf und kann Geschäftssoftware Freude machen? Integration von Joy of Use Aspekten in CRM-Anwendungen.Schiffler, S.; Held, T. & Schrepp, M.Brau, H.; Lehmann, A.; Petrovic, K. & Schroeder, C. (Eds.); Usability Professionals 2011, S. 164 - 171, German UPA e.V., StuttgartLink
2011User Experience Monitoring: über die Notwendigkeit geschäftskritische Online-Prozesse permanent zu überwachen.Hartmann, J.iCom, Vol. 10, No. 3, S. 59-62Link
2011Benutzererlebnis bei Unternehmenssoftware: Ein Praxisbericht über die Umsetzung attraktiver UnternehmenssoftwareRauschenberger, M.; Hinderks, A.; Thomaschewski, J.Brau, H; Lehmann, A.; Petrovic, K.; Schroeder, M.C. (Eds.); Usability Professionals 2011, pp. 158 - 163PDF Link
2011Visual Tool for Supporting Developers in Ontology-based Application IntegrationWieschnowsky, T. & Heiko Paulheim, H.7th International Workshop on Semantic Web Enabled Software EngineeringLink
2011Attractiveness of Social Plattforms: An investigation of StudiVZ.Ilmberger, W.; Schrepp, M. & Held, T.Blashki, K. (Ed.): Proceedings of the IADIS International Conference Interfaces and Human Computer Interaction 2011. IADIS Press. ISBN: 978-972-8939-52-6Link
2009Was verursacht den Zusammenhang zwischen Ästhetik und Usability.Ilmberger, W.; Schrepp, M.; Held, T.H. Wandke; S. Kain & D. Struve (Eds.): Mensch & Computer 2009. Oldenbourg Verlag, S. 383-392Link
2009Subjektive Benutzerzufriedenheit quantitativ erfassen: Erfahrungen mit dem User Experience Questionnaire UEQLaugwitz, B.; Schubert, U.; Ilmberger, W.; Tamm, N.; Held, T. & Schrepp, M.Brau, H.; Diefenbach, S.; Hassenzahl, M.; Kohler, K.; Koller, F.; Peissner, M.; Petrovic, K.; Thielsch, M.;Ulrich, D. & Zimmermann, D. (Eds.); Usability Professionals 2009, pp. 220 - 225Link
2009A study on the Compatibility of Ubiquitous Learning (u-Learning) Systems at University Level.Ebner, M., Stickel, C., Scerbakov, N. & Holzinger, A.Shumaker, R. (Ed.): Virtual and Mixed Reality. Lecture Notes in Computer Science 5622, S. 34-43, Springer-VerlagLink
2009Was macht studiVZ attraktiv?Ilmberger, W.; Theo Held, T.; Schrepp, M.H. Wandke; S. Kain & D. Struve (Eds.): Mensch & Computer 2009. Oldenbourg Verlag, S. 323-332Link
2008What kind of cognitive process causes the relationship between aesthetics and usabilityIlmberger, W.; Schrepp, M. & Held, T.Holzinger, A. (Ed.): USAB 2008, LNCS 5298, pp. 43-54, 2008Link

Download

The UEQ Handbook

The UEQ Handbook 971.02 KB

 
 

English Version

English Version 1.50 MB

German Version

German Version 1.43 MB

Chinese Version

Chinese Version 790.14 KB

 

Spanish Version

Spanish Version 1.75 MB

Portuguese Version

Portuguese Version 2.32 MB

French Version

French Version 1.38 MB

 

Indonesian Version

Indonesian Version 731.06 KB

Author: Harry B. Santoso, harrybs@cs.ui.ac.id

Turkish Version

Turkish Version 901.89 KB

Author: Baris Siri, Baris.Siri@sebit.com.tr

Italian Version

Italian Version 1.38 MB

 

Japanese Version

Japanese Version 895.07 KB

Dutch Version

Dutch Version 1.65 MB

Author: Adriaan Dekker

Russian Version

Russian Version 642.87 KB

 

Estonian Version

Estonian Version 900.22 KB

Author: Jana Kadastik

Slovenian Version

Slovenian Version 1.71 MB

Authors:
Dr. Matjaž Debevc, University of Maribor, Maribor
Dr. Saša Jazbec, University of Maribor, Maribor
Dr. Julija Lapuh Bele, B2 skupina, d.o.o, Ljubljana

Swedish Version

Swedish Version 1.91 MB

 

Complete Language Version

Complete Language Version 6.91 MB

 

PLEASE HELP

If you are a native speaker in one of these languages, please check the translation and give us feedback!

If you you need a version in your native language, please contact us. We can provide you with some hints on how to create a good translation.

You can use the UEQ free of charge! We permanently try to improve the quality of the questionnaire. If you have collected data using the UEQ, it would be a big help if you share those data with us. We will keep them of course absolutely confidential and use them only for internal calculations on scale quality.

Meet the Team

We promise we won't bite

Andreas Hinderks

Andreas Hinderks

General Questions

If you have any questions, please don’t hesitate to get in touch.

Martin Schrepp

Martin Schrepp

Contact for translation of the UEQ

One of the people who created the original UEQ version. Contact for translation into new languages and questions concerning the data analysis excel sheet.

Jörg Thomaschewski

Jörg Thomaschewski

Professor at University of Applied Sciences Emden/Leer

Generel question and contact for the Spanish and Portuguese version.

Contact

We love hearing from our users! Please send your feedback to us, suggestions, comments, and questions. We get quite a bit of email, but we’ll try to get back to you as quickly as possible.

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Editorial Responsibility

Andreas Hinderks
Häfkerstr. 11
28844 Weyhe
Germany

Contact: info [@] ueq-online.org