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Welcome to the User Experience Questionnaire (UEQ)
A Questionnaire to Measure the UX


Attractiveness

Attractiveness

Overall impression of the product. Do users like or dislike is?


Perspicuity

Perspicuity

Is it easy to get familiar with the product?


Efficiency

Efficiency

Can users solve their tasks with the product without unnecessary effort?


Dependability

Dependability

Does the user feel in control of the interaction?


Stimulation

Stimulation

Is it exciting and motivating to use the product?


Novelty

Novelty

Is the product innovative and creative?

 

The User Experience Questionnaire (UEQ) allows a quick assessment of the user experience of interactive products. The format of the questionnaire supports users to immediately express feelings, impressions, and attitudes that arise when they use a product.

The scales of the questionnaire cover a comprehensive impression of user experience, i.e. measure both classical usability aspects (efficiency, perspicuity, dependability) and user experience aspects (originality, stimulation).

Publication

Papers concerning the construction of the User Experience Questionnaire

YearTitleAuthorPublicated inSource
2014Efficient Measurement of the User Experience. A Portuguese Version.Pu00e9rez Cota, Manuel; Thomaschewski, Ju00f6rg; Schrepp, Martin; Goncalves, RamiroProcedia Computer Science. 5th International Conference on Software Development and Technologies for Enhancing (27), S. 491u2013498. DOI: 10.1016/j.procs.2014.02.053
2012Measurement of User Experience. A Spanish Language Version of the User Experience Questionnaire (UEQ)Rauschenberger, M., Schrepp, M., Olschner, S., Thomaschewski, J. & Cota, M.P.Rocha, A., Calvo-Manzano, J.A., Reis, L.P. & Cota, M.P. (Eds.), Sistemas y Tecnologu00edas de Informaciu00f3n u2013 Actas de la 7a Conferencia Ibu00e9rica de Sistemas y Tecnologu00edas de Informaciu00f3n u2013 Madrid, Espana, 20 al 23 de Junio de 2012. ISBN 978-989-96247-6-4
2012Konstruktion eines Fragebogens fu00fcr jugendliche Personen zur Messung der User ExperienceHinderks, A.; Schrepp, M.; Rauschenberger, M.; Olschner, S.; Thomaschewski, J.Brau, H.; Lehmann, A.; Petrovic, K.; Schroeder, M. (Eds.); Usability Professionals 2012 pp. 78 u2013 83
2008Construction and evaluation of a user experience questionnaireLaugwitz, B.; Held, T. & Schrepp, M.Holzinger, A. (Ed.): USAB 2008, LNCS 5298, pp. 63-76.
2006Konstruktion eines Fragebogens zur Messung der User Experience von Softwareprodukten [Construction of a questionnaire to measure the user experience of software products]Laugwitz, B.; Schrepp, M. & Held, T.A.M. Heinecke & H. Paul (Eds.): Mensch & Computer 2006 u2013 Mensch und Computer im Strukturwandel. Oldenbourg Verlag, pp. 125 u2013 134

 

Applications of the User Experience Questionnaire

YearTitleAuthorPublicated inSource
2013User Experience Questionnaire Benchmark u2013 Praxiserfahrungen zum Einsatz im Business-UmfeldSchrepp, Marting; Olschner, Siegfried; Schubert, UlfBrau, Lehmann et al. (Hg.) 2013 u2013 Usability Professionals 2013, pages 348u2013353
2013User Experience mit Fragebu00f6gen messen, Durchfu00fchrung und Auswertung am Beispiel des UEQRauschenberger, Maria; Thomaschewski, Ju00f6rg; Schrepp, MartinBrau, Lehmann et al. (Hg.) 2013 u2013 Usability Professionals 2013, pages 72u201376
2012On the Evaluation of Auditory and Head-up Displays while Driving.Dicke, C., Jakus, G., Tomazic, S. & Sodnik, J.ACHI 2012
2011Muss, darf und kann Geschu00e4ftssoftware Freude machen? Integration von Joy of Use Aspekten in CRM-Anwendungen.Schiffler, S.; Held, T. & Schrepp, M.Brau, H.; Lehmann, A.; Petrovic, K. & Schroeder, C. (Eds.); Usability Professionals 2011, S. 164 u2013 171, German UPA e.V., Stuttgart
2011User Experience Monitoring: u00dcber die Notwendigkeit geschu00e4ftskritische Online-Prozesse permanent zu u00fcberwachen.Hartmann, J.iCom, Vol. 10, No. 3, S. 59-62
2011Benutzererlebnis bei Unternehmenssoftware: Ein Praxisbericht u00fcber die Umsetzung attraktiver UnternehmenssoftwareRauschenberger, M.; Hinderks, A.; Thomaschewski, T.Brau, H; Lehmann, A.; Petrovic, K.; Schroeder, M.C. (Eds.); Usability Professionals 2011, pp. 158 u2013 163PDF
2011Visual Tool for Supporting Developers in Ontology-based Application IntegrationWieschnowsky, T. & Heiko Paulheim, H.7th International Workshop on Semantic Web Enabled Software Engineering
2011Attractiveness of Social Plattforms: An investigation of StudiVZ.Ilmberger, W.; Schrepp, M. & Held, T.Blashki, K. (Ed.): Proceedings of the IADIS International Conference Interfaces and Human Computer Interaction 2011. IADIS Press. ISBN: 978-972-8939-52-6
2009Was verursacht den Zusammenhang zwischen u00c4sthetik und Usability.Ilmberger, W.; Schrepp, M.; Held, T.H. Wandke; S. Kain & D. Struve (Eds.): Mensch & Computer 2009. Oldenbourg Verlag, S. 383-392
2009Subjektive Benutzerzufriedenheit quantitativ erfassen: Erfahrungen mit dem User Experience Questionnaire UEQLaugwitz, B.; Schubert, U.; Ilmberger, W.; Tamm, N.; Held, T. & Schrepp, M.Brau, H.; Diefenbach, S.; Hassenzahl, M.; Kohler, K.; Koller, F.; Peissner, M.; Petrovic, K.; Thielsch, M.;Ulrich, D. & Zimmermann, D. (Eds.); Usability Professionals 2009, pp. 220 u2013 225
2009A study on the Compatibility of Ubiquitous Learning (u-Learning) Systems at University Level.Ebner, M., Stickel, C., Scerbakov, N. & Holzinger, A.Shumaker, R. (Ed.): Virtual and Mixed Reality. Lecture Notes in Computer Science 5622, S. 34-43, Springer-Verlag
2009Was macht studiVZ attraktiv?Ilmberger, W.; Theo Held, T.; Schrepp, M.H. Wandke; S. Kain & D. Struve (Eds.): Mensch & Computer 2009. Oldenbourg Verlag, S. 323-332
2008What kind of cognitive process causes the relationship between aesthetics and usabilityIlmberger, W.; Schrepp, M. & Held, T.Holzinger, A. (Ed.): USAB 2008, LNCS 5298, pp. 43-54, 2008

Download

English Version

English Version 1.50 MB

German Version

German Version 1.43 MB

Chinese Version

Chinese Version 790.14 KB

 

Spanish Version

Spanish Version 1.75 MB

Portuguese Version

Portuguese Version 2.32 MB

French Version

French Version 1.38 MB

 

Indonesian Version

Indonesian Version 731.06 KB

Turkish Version

Turkish Version 901.89 KB

Italian Version

Italian Version 1.38 MB

 

Japanese Version

Japanese Version 895.07 KB

Dutch Version

Dutch Version 1.65 MB

Complete Language Version

Complete Language Version 6.91 MB

 

PLEASE HELP: If you are a native speaker in one of these languages, please check the translation and give us feedback!

If you you need a version in your native language, please contact us. We can provide you with some hints on how to create a good translation.

You can use the UEQ free of charge! We permanently try to improve the quality of the questionnaire. If you have collected data using the UEQ, it would be a big help if you share those data with us. We will keep them of course absolutely confidential and use them only for internal calculations on scale quality.

Meet the Team

We promise we won't bite

Andreas Hinderks

Andreas Hinderks

General Questions

If you have any questions, please don’t hesitate to get in touch.

Martin Schrepp

Martin Schrepp

Specialist Language Versions

One of the founder of the UEQ and a specialist for translating the UEQ into another languages.

Jörg Thomaschewski

Jörg Thomaschewski

Professor at University of Applied Sciences Emden/Leer

Generel question and contact for the Spanish and Portuguese version.

Contact

We love hearing from our users! Please send your feedback to us, suggestions, comments, and questions. We get quite a bit of email, but we’ll try to get back to you as quickly as possible.

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Editorial Responsibility

Andreas Hinderks
Häfkerstr. 11
28844 Weyhe
Germany

Contact: info [@] ueq-online.org